The 2020 model year of the Transit Custom was part of the second‑generation Custom (launched 2018‑2019). It’s a mid‐sized light commercial van, designed for trades, fleet use, and commercial customers, balancing load capacity, drivability and running costs.

Offered in multiple wheelbase/roof‐height combinations: short wheelbase (L1) and long wheelbase (L2); roof heights: low roof (H1) and high roof (H2) in many markets.

The version is available with Ford’s “EcoBlue” 2.0 litre diesel engine in many markets; hybrid/plug‑in or more advanced drivetrain variants exist or followed later

Known for practicality: good load dimensions, sliding side door, rear barn doors, modern driver aids and good build quality for its class.

Example: The load height data: low roof load height 1,406 mm; high roof 1,778 mm (load bay internal heights).